Lead, coach and develop your Solutions Engineers through regular 1:1s, clear feedback, performance conversations and career paths, and hire people who bring both the right skills and the right values.

Set the vision for Solutions Engineering and turn it into an operating rhythm: coverage, priorities, forecasting input and performance measures that surface problems early.

Stay close to the field by joining key customer meetings, guiding technical discovery and validation on complex deals, and coaching the team to tailor solutions to what a customer’s people and business really need.

Raise the standard of demos and value-led storytelling, so your team can explain technical complexity clearly to People, IT and executive stakeholders.

Line up pre-sales and post-sales so that what’s agreed in the sales cycle carries through to a smooth start, with clean handoffs and shared account context, and a focus on shorter time to value and stronger retention.

Build assets that scale, such as frameworks, playbooks, onboarding plans and enablement, so good practice reaches the wider team and doesn’t depend on one person.

Partner with leaders across Sales, Customer Experience, Product, People Science, RevOps and GTM Enablement to improve win rates, deal quality and adoption.

Turn customer feedback and patterns from the field into clear, evidence-backed input for Product and roadmap decisions.

Use data from tools like Salesforce and Gong to make decisions and show the team’s impact.

Bring AI into the team’s daily work, and set expectations for how it improves the quality and speed of what the team produces.

Try new approaches and share what you learn, helping raise the bar on how we sell and retain customers.

Director, Solutions Engineering

Responsibilities

Qualification

Required

Benefits

Company

Cultureamp

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