GTM Strategy & Operations at Harvey · LumiJobs

Responsibilities

The GTM Strategy & Operations is on Harvey’s Revenue Operations team focused on our overlay organizations: Customer Success, Legal Engineering, and adjacent post‐sale teams.
This team serves as a core strategic and operational partner to GTM, helping these overlays scale their impact across the customer lifecycle. In this role, you act as a strategic force multiplier and trusted advisor to overlay leaders, helping them sharpen strategy, tighten execution, and focus on the highest‐leverage work.
It is an opportunity to sit close to customer‐facing decisions, influence how our overlay orgs evolve, and help define what “great” looks like for Harvey’s go-to-market engine.
Partner closely with overlay GTM leaders (e.g., Customer Success, Legal Engineering and related teams) to shape strategy, refine existing processes, and optimize execution across their organizations, bringing a clear point of view on where to focus.
Act as a business partner to these overlay teams, helping establish and evolve the strategic and operational foundations for how they plan, execute, and measure success in support of our broader GTM goals.
Drive Rhythm of the Business rigor and scalability for overlays by implementing and running operating processes and cadences (e.g., portfolio reviews, planning cycles, business reviews) that enable structured, repeatable growth.
Define, scope, and drive high‐priority initiatives that address complex, high‐impact problems for Customer Success and Legal Engineering, from opportunity identification through execution and follow‐through.
Work cross‐functionally with Sales, Customer Success, Legal Engineering, RevOps, Finance, and Product to align on goals, clarify roles between overlays and core teams, and ensure programs land cleanly in the field.
Translate qualitative and quantitative insights from overlay and field stakeholders into clear recommendations for GTM leadership, focusing on strategic trade‐offs, resourcing, and process improvements rather than pure analytics.
4+ years of experience in Revenue Operations, GTM Strategy & Operations, consulting, or finance. Ideal candidates will have a combination of GTM Strategy & Operations experience in a high‐growth B2B or SaaS environment, and experience in investment banking, private equity, venture capital, strategy / management consulting, or other highly analytical roles.
Demonstrated ability to be an effective business partner; you build trusted relationships, navigate different working styles, and influence without direct authority.
Strong cross‐functional collaboration skills; you are energized by working across Sales, Customer Success, Legal Engineering, and other teams and can bring people together around shared goals and clear operating plans.

GTM Strategy & Operations

Responsibilities

Benefits

Company

Harvey

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