Operations Manager, Autonomous Safety

San Francisco, CAfull timeRemote

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senior

$136k–$200k

H1B: yes

DoorDash Operations Manager, Autonomous Safety leads the safety team for DoorDash's autonomous robot operations, focusing on safety systems, incident response, and SOP governance. This senior leadership role involves setting strategy, managing safety specialists, and partnering with engineering and product teams to embed safety in development.

Responsibilities

As Manager of Operational Safety, you will lead the team responsible for safety systems, incident response, and SOP governance for DoorDash's autonomous robot operations. You will set strategy, build and develop a team of safety specialists, and partner with engineering and product leadership to ensure safety is embedded into every phase of development. This is a senior leadership role for someone who thrives at the intersection of operational rigor and cutting-edge autonomy.
Lead and grow the safety team — hire, develop, and manage a team of operations safety specialists across remote and on-site functions
Set SOP strategy — own the design, governance, and continuous improvement of standard operating procedures; drive compliance across all Labs programs
Own safety analytics & reporting — establish metrics and KPIs for operational safety; present trends, risks, and recommendations to senior leadership
Lead incident command — oversee critical incident triage and resolution; ensure root cause analysis and corrective action processes are rigorous and timely
Drive cross-functional safety programs — partner with engineering, product, legal, and field operations to build safety into product design, launches, and scale
Represent safety externally — engage with regulators, partners, and customers on safety standards and compliance as needed

Qualification

7+ years in operations2+ years managing or leading teamsStrong analytical mindsetProven track record in designingExperience with autonomous systemsProficiency in Google WorkspaceCompetitive compensation

Required

7+ years in operations, safety, or a related field — autonomy, robotics strongly preferred
2+ years managing or leading teams, with a track record of developing talent and building high-performing functions
Proven experience designing and scaling safety or operational systems in a regulated or safety-critical environment
Executive presence with the ability to influence senior stakeholders and present complex risk data clearly
Strong analytical mindset; comfortable with ambiguity and fast-changing priorities
Participate in on-call rotation and promptly respond to on-call events with urgency and rigor on nights and weekends.

Preferred

Deep familiarity with safety management systems (SMS), ISO 45001, or equivalent frameworks
Proven track record in designing, developing, and deploying comprehensive training programs and instructional materials.
Experience with autonomous systems, robotics deployment, or fleet operations at scale
Proficiency in Google Workspace, Jira, and SQL
Build and lead the safety function at one of the most ambitious autonomy teams in tech
Direct influence over systems that affect millions of real-world interactions
High visibility to DoorDash senior leadership and a clear path to Director-level growth
Competitive compensation, equity, and benefits