Kin The Senior Claims Adjuster handles complex first-party property claims, negotiating with public adjusters and attorneys. The role requires 3+ years of carrier adjusting experience and uses data to improve claims handling.
Responsibilities
Kin is seeking a Senior Claims Adjuster with first-party property claims experience to join our growing team. In this role, you'll take on more complex structure damage claims, working closely with public adjusters, attorneys, and vendors to help our customers reach fair resolutions as swiftly as possible. Because we tackle insurance differently, we want you to bring your property claims expertise and a data-driven mindset to help us continue to innovate on behalf of Kin's customers and our stakeholders.
Your responsibilities
Handling complex first-party property claims, including those involving public adjusters and attorneys, from first notice of loss through resolution
Examining and interpreting insureds' policies, forms in force, and other records to determine coverage and extent of company liability on complex or disputed claims
Negotiating with public adjusters, attorneys, contractors, and vendors to reach fair, well-supported settlements
Drafting, approving, and adjusting estimates of damage and loss amounts
Partnering with field appraisers to manage home estimates and repairs
Using varying methods of investigation, including taking recorded statements, consulting with police, inspecting property damage, and reviewing documentation
Using claims data and technology to analyze losses, spot trends, and improve how claims are handled
Keeping active communication with customers throughout the claims process, especially on high-stakes or contentious files
Writing clear, concise diary notes in addition to setting field assignments, saving contacts, and issuing payments
Appropriately applying knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines
