Tracebit Founding Sales Engineer at Tracebit responsible for building technical foundation to grow customer base and deliver outcomes. Partner with sales, product, engineering, and customers.
Responsibilities
You'll report directly to Bryan O’Neil, our Director of Customer Engineering. You'll partner closely with sales, product, engineering, and directly with our customers to ensure successful evaluations and wider outcomes via our platform.
Your core focus:
Run discovery calls and product demos. Partner with sales to understand prospect requirements and deliver tailored demos that showcase how Tracebit solves their specific challenges. Adjust your approach based on whether you're talking to a CISO or a security engineer.
Design and execute PoVs. Scope Proof-of-Values that demonstrate clear alignment within prospect environments. Guide customers through setup, monitor progress, and ensure successful outcomes and technical wins.
Build technical sales collateral. Input on demo scripts, technical one-pagers, architecture diagrams, and FAQ documents that help prospects understand our platform. Make it easy for AEs to have informed technical conversations.
Provide technical guidance throughout the sales cycle. Address questions about security, compliance, and integrations. Work with engineering when deeper expertise is needed. You will be a Tracebit SME.
Feed product insights back to the team. Bring customer feedback, feature requests, and competitive intelligence to product discussions. Help shape what we build based on market needs.
Represent Tracebit at events. Attend key cybersecurity conferences to run technical demos, answer questions, and build relationships with prospects.
Where is the office?
We're establishing our New York office in Manhattan. You'll work closely with our London team and other US team members as we grow.
Are you doing hybrid/remote?
This role can be based either in our New York office or fully remote in the US. To best support our teams in NY and London, remote locations should be in Eastern or Central US timezones.
Qualification
You learn technical concepts quicklyYou work well with GTM teams
Required
You learn technical concepts quickly. You can rapidly grasp new technical concepts and translate them into clear value propositions. You're comfortable diving into technical documentation and asking smart questions to fill knowledge gaps.
You work well with GTM teams. You understand the sales process and know when to lead technical discussions versus when to support account executives. You can identify technical blockers and work collaboratively to overcome them.
You're comfortable in startup environments. You've experienced the pace of an early-stage company and this pace excites you. You can handle ambiguity, build processes from scratch, and adapt quickly as priorities shift.
