Senior Manager, Business Technology Enablement

United Statesfull timeRemote

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senior

$204k–$255k

H1B: yes

Airbnb Senior Manager at Airbnb leading BizTech Enablement and Innovation to drive AI adoption and business technology transformation across non-technical functions. Owns AI strategy, sets organizational OKRs, and partners with leadership to deliver measurable business outcomes.

Responsibilities

Help define and own the multi-year strategy for AI adoption and impact across Airbnb's non-technical functions, aligned with company and Tech priorities.
Assess current gaps, existing capabilities, and emerging AI trends to anticipate how functions will need to work 18 to 24 months out, and translate that into a roadmap and investment.
Simplify the tools business teams use by steering them to supported solutions and closing the gaps that lead them to find their own.
Set organizational OKRs and success criteria for near and long-term initiatives, and hold teams and partners accountable for delivery.
Make and communicate hard trade-offs across competing functional demands, platform constraints, and budget.
Serve as the senior BizTech partner to leadership teams on AI transformation, including regular readouts to executives and senior Tech leadership.
Establish the framework by which each function defines, measures, and reports the business impact of AI, and drive adoption of that framework as a standard.
Build a metric-driven accountability culture: clear baselines, targets, and ownership for every function, with a single trusted source of truth for adoption and impact data.
Tailor narratives for different audiences, from detailed methodology with data and engineering partners to concise decision framing for executives.
Seek feedback from partner teams and use it to improve delivery; raise risks to leadership early.
Listen actively and anticipate where change will meet resistance.
Design and continuously refine the operating model that connects different technical functions and networks into one coordinated enablement system.

Qualification

CoachPilot new technologiesBachelor's degree in Computer ScienceExperience owning the quality

Required

Coach, mentor, and grow the team to communicate clearly, resolve conflict early, and build inclusive teams.
Pilot new technologies, including AI, with business teams, and hand proven solutions to product owners for long-term support.
Coach leaders across functions to connect AI capabilities to business value.
Establish mechanisms that turn learnings from individual functions into reusable patterns across the company.
Represent BizTech in company-wide AI forums and contribute to hiring committees, talent processes, and Airbnb's internal AI community.
Role model Airbnb's core values and strengthen the company's mission through the way AI is introduced to employees.
12+ years of industry experience in business technology, enterprise systems, digital transformation, or technical program leadership, including 5+ years leading managers and multi-disciplinary teams.
Bachelor's degree in Computer Science, Information Systems, Business, or a related field, or equivalent experience.
Demonstrated track record setting and delivering multi-year strategy for a company-wide technology or transformation program with executive visibility.
Experience leading business technology consulting, solutions engineering, or IT business partnering for non-technical teams, including influencing product and vendor roadmaps.
Experience owning the quality, reliability, and support of technology solutions in production.
Experience building trusted relationships with, and influencing, C-level and E-Team executives, including the ability to align or challenge senior leaders on priorities.

Benefits

Vision
Equity/RSU

Company

Airbnb

View company page

5001-10000 employees

Travel

Founded 2008

Source: greenhouse

Active within the past hour

Remote-friendly

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AI adoptionOKRsbusiness technology enablementroadmap development

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