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HermeusPosted Nov 5, 2026
Senior IT Support Specialist
Los Angeles, CAfull timeOn Sitesenior$104k–$127kH1B: no
Hermeus The Senior IT Support Specialist at Hermeus is a senior individual contributor responsible for daily IT operations, endpoint management, identity, and endpoint security. This role involves mentoring junior staff and automating manual IT processes.
Responsibilities
- As a Senior IT Support Specialist, you will be a senior individual contributor and the hands-on technical anchor for daily IT operations. You will resolve the issues no one else can, mentor junior staff, and own the technical layer beneath the service desk: endpoint management, identity, and endpoint security. We are looking for someone who does not just close tickets but eliminates the work behind them, automating manual processes with PowerShell, replacing one-off fixes with repeatable procedures, and maturing how IT operates as we scale. You will partner closely with our Cyber, Networking, and People teams on work that crosses team boundaries.
- This role reports to the IT Service Desk Manager and is based on site at our Los Angeles office. Two shifts are available, 7:00am to 4:00pm or 9:00am to 6:00pm, with flexibility based on team coverage. Candidates are expected to travel to other Hermeus sites to support projects and operations.
Company
Hermeus
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