Cortica Operations Administrator at Cortica responsible for supporting daily clinic operations including facility maintenance, inventory management, and administrative tasks. Provides front desk support and assists with scheduling and onboarding.
Responsibilities
Support site operations including but not limited to open/close procedures; facility maintenance; and inventory, equipment, and furniture management.
Complete administrative tasks such as greeting families and clients, client check- in/check-out, collecting copays, assisting with appointment scheduling, and document management.
Interface with facility vendors and monitor inventory for necessary supplies.
Oversee clerical procedures at the front desk, and handle communication effectively.
Work closely with the Site Operations Manager and schedulers to identify and correct problems relating to same-day scheduling backfills, cancellations, scheduling conflicts, and EMR errors/fixes.
Assist with onboarding of new hires and orientation.
Qualification
Prepare and sanitize treatment roomsYou have 1+ years of office experience
Required
Appropriately communicate and escalate issues to authority.
Prepare and sanitize treatment rooms, maintain cleanliness, and provide therapist support as needed during treatment and/or transitions.
Ensure a safe working environment including removal of safety hazards and following clinic safety protocols.
Cross-train with other roles to ensure coverage of clinic operations.
You hold a high school diploma or equivalent.
You have 1+ years of office experience, preferably in healthcare.
