Responsibilities

Run Platform Intake: Own the front door for platform engineering. Take in requests from game, learning, and content teams, dig into the problem behind each ask, and size effort and risk with the engineers who would build it.
Own the Platform Roadmap: Build and maintain the roadmap with platform engineering leaders, sequencing work across DevOps, build and CI/CD, test automation, infrastructure, data pipelines, and backend and online services.
Decide What Starts, Waits, or Gets Cut: Make the call with engineering leaders on what starts now, what is held until the need is validated, and what is cut, then communicate each decision and its rationale clearly to the teams who asked.
Be a Technical Partner to Engineers: Engage directly with architecture proposals, migration plans, and build-versus-buy decisions. Read design docs and pipeline dashboards, challenge assumptions, and surface risks in dependencies, capacity, and rollout before they reach users or other teams.
Drive Platform Programs to Adoption: Lead cross-cutting initiatives such as CI/CD and build migrations, environment and infrastructure changes, observability, and data pipeline work from scoping through rollout, and make sure internal teams actually adopt what ships.
Connect Platform to the Rest of Level: Translate what game, EdTech, and content teams are shipping on a weekly live cadence into platform priorities, and translate platform constraints back into plans other teams can use. Keep the whole org aligned on what platform is doing and why.
Balance Features, Debt, and Reliability: Weigh new capability against technical debt, infrastructure health, and cost, and explain those tradeoffs to engineering and company leadership in terms of business and learner impact.
Build the Operating Model: Design and refine lightweight intake, planning, release, and incident follow-through processes that fit a growing team. The operating model is still being built, and you will help shape it rather than inherit it.
Measure What Matters: Define platform success measures such as build and test turnaround, test reliability, deploy frequency, and cloud cost, and use them to inform prioritization and show the value of platform investment.
Raise the Bar for Production: Mentor producers on technical production practices, partner with QA and SDET on release quality, and influence how Level approaches technical planning across projects.

Qualification

Strong engineering credibilityTechnical fluency across CI/CDHands-on software engineeringExperience on platformBackground in educational productsExperience with infrastructure as code

Required

6+ years producing or program-managing platform, DevOps, build and release, infrastructure, data, or backend and online engineering teams
Strong engineering credibility: a background as a software, SRE, production, or data engineer is ideal, and many years embedded in backend, infrastructure, or DevOps teams can provide the same depth
Experience introducing developer productivity tooling, including AI-assisted development
Owned a platform roadmap or portfolio with engineering leaders, not just schedules or status reporting
Experience running an intake or prioritization process for internal customers, and the ability to point to work you sequenced, deferred pending validation, or cut, and explain why
Technical fluency across CI/CD, build systems, test automation, cloud infrastructure (AWS, GCP, or Azure), observability, data pipelines, and distributed or online services
Track record of shipping platform programs such as migrations, tooling rollouts, or infrastructure changes, and driving adoption by internal teams
Ability to connect platform work to product, game, or business priorities across teams, and to communicate tradeoffs clearly to engineers and executives alike
Experience at a games or live-service studio, or at a high-growth tech company such as edtech, SaaS, or mobile, where platform keeps pace with a fast release cadence
Comfort structuring ambiguous work and building process from the ground up

Preferred

Hands-on software engineering, SRE, or data engineering experience, or a CS degree
Experience on platform, central technology, or online services teams at a game studio
Familiarity with game engines such as Godot, Unity, or Unreal
Background in educational products, learning platforms, or student-facing applications
Experience with infrastructure as code, observability tooling, and cloud cost management
Understanding of data privacy and security practices for products used by children and schools
Experience defining production practices, tooling standards, or hiring practices for a team

Senior Technical Producer - Online Platform at Level · LumiJobs

Senior Technical Producer - Online Platform

Responsibilities

Qualification

Required

Preferred

Company

Level

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