Robinhood PeopleX Transformation Manager at Robinhood leads the AI roadmap across People teams and designs AI solutions to transform HR Operations. This role requires technical depth and the ability to move AI initiatives from idea to production.
Responsibilities
Lead coordination of the PX AI roadmap across People teams — prioritizing use cases by impact, feasibility and risk, and aligning investments into one cohesive strategy in partnership with PX’s AI strategy lead
Own the AI Front Door for PX Operations — enabling employees, managers, and contractors to get answers and complete HR transactions from request to resolution , with intelligent routing when human support is needed
Design and build AI agents, automated workflows, and hands-on knowledge solutions across Workday, ServiceNow and the broader PX tech stack
Partner with People Systems and Enterprise Technology to define requirements, shape platform decisions, and deliver solutions at scale
Reimagine HR Operations processes across the employee lifecycle — redesigning before automating, so work flows seamlessly from start to finish
Set the standard for responsible AI in PX Operations, balancing speed with the controls a regulated company requires
Define success metrics and report measurable impact on efficiency, quality, and employee experience
Build AI fluency within PX Operations, partnering with L&D, so the team evolves from processing transactions to owning outcomes
8+ years of experience in HR operations, HR technology or People transformation, including significant time leading technical programs across People, Systems, and Technology teams
Deep understanding of HR operations and the employee lifecycle, with experience redesigning processes and service delivery models at scale
Proven track record designing, building and deploying AI solutions in production — agents, LLM-based assistants or intelligent automation — with measurable business impact
Strong technical acumen across prompt engineering, workflow design and low-code/no-code automation, plus the ability to write clear requirements for technical partners
