Hellobrightline Behavioral Health Coach at Brightline delivering 1:1 coaching to children, teens, and caregivers using evidence-based programs. Partner with clinical teams and help families build skills to improve everyday life.
Responsibilities
Coaching & Care Delivery
Deliver 1:1 coaching to caregivers, children, and teens through video sessions and asynchronous chat, using Brightline’s structured, evidence-based programs
Teach practical skills that build coping strategies and reduce challenging behaviors, and help families set and track SMART goals
Provide timely chat support between sessions and document every member interaction accurately and on time
Care Team Partnership
Serve as the liaison between families in clinical care and their therapy and psychiatry providers
Help families explore content in the Brightline app and connect them to the right level of care when they’re ready
Recognize and escalate safety concerns following Brightline protocols, including mandated reporting requirements
Family Education & Program Development
Partner with teams across Brightline to develop and lead workshops, group classes, and new educational content
Share what you’re hearing from families to help improve our programs and tools
Qualification
NBC-HWCExcellent written and verbal skillsDetail-orientedAvailable to work a fixed shift of 11A private
Required
Master’s degree in psychology or a related field (or expected completion within the next 12 months)
NBC-HWC, ICF, or NCHEC certification, plus at least 5 years of relevant experience, including direct service in a behavioral health setting
At least 1 year of experience in a behavioral health setting and experience with child- and family-focused CBT, motivational interviewing, and SMART goal setting
At least 1 year of formal or informal experience working with children, youth, or families (required for both pathways)
Open to and skilled at working with families from diverse backgrounds and perspectives
Eager to keep building skills in evidence-based behavior change, and open to giving and receiving feedback
Excellent written and verbal skills, with a gift for explaining complex topics in age-appropriate, easy-to-understand ways
Detail-oriented, organized, and independent, with a warm, compassionate, nonjudgmental style
Quick to learn new technology and steady in a fast-growing, evolving environment
Available to work a fixed shift of 11:00 a.m.–7:00 p.m. or 12:00 p.m.–8:00 p.m. Pacific Time
A private, quiet workspace and reliable high-speed internet so you can hold confidential video sessions