We are looking for a Shipping Team Lead to join our rapidly growing venture-backed company. This role requires a leader who can maintain control of a fast-moving outbound shipping operation, ensure carrier and service level accuracy, drive scan compliance, resolve shipping exceptions quickly, and keep the team aligned around on-time departure and package traceability. You will be the first point of contact for cross-functional team leads at other Dandy locations. In the role, you will lead a team of 18+ Shipping associates, in a state of the art facility in Provo, Utah. You will be responsible for ensuring that incoming packages, pallets and materials are scanned, received, sorted, and brought to their designated areas. You will also be responsible for ensuring the shop floor is sufficiently stocked, and supplied with necessary production materials, as well as all outgoing materials and finished goods.

Shipping Execution

Oversee the outbound shipping process, including receiving finished goods from Packaging,

On-Time Shipping Performance

Monitor daily must-ship volume, urgent orders, late-risk shipments, and carrier cutoff times to ensure packages leave the facility on time.

Exception Management

Investigate and resolve shipping exceptions, including missing packages, labels created but not physically received, wrong carrier or service level, return packages, failed scans, and shipments at risk of missing pickup.

Traceability & Scan Compliance

Ensure all required scans are completed at each step of the process to maintain package visibility from Packaging to carrier pickup.

Shift Passdown & Communication

Maintain strong communication between shifts and cross-functional teams by documenting open issues, pending shipments, carrier problems, and urgent follow-ups.

Pickup Readiness

Shipping Lead (Provo)

Responsibilities

Qualification

Required

Benefits

Company

Dandy

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