Anthropic Head of Enablement Experience & Innovation at Anthropic to build next-generation sales enablement using AI. Lead design and delivery of personalized enablement experiences integrated into sellers' workflows.
Responsibilities
Anthropic's sales organization is growing quickly across segments, industries, and geographies, and enablement needs to be reinvented to keep up. We are looking for a Head of Enablement Experience & Innovation to build the next generation of enablement with a Claude-first approach: hyper-personalized for each seller, delivered in the flow of work, and measured by what it changes.
Most sales enablement still runs on courses, content libraries, and one-size-fits-all programs. You will start instead from what Claude makes possible: understanding what sellers need, designing experiences around their role, tenure, and live deals, and bringing the right guidance into the tools where they already work. This is a rare chance to define what enablement looks like when it is built on the product we sell.
This is a leadership role for an innovator with deep expertise in using AI for enablement and a background in user experience design, product management, or workflow design. You have shipped experiences at scale and can show that people used them and performed better. You will start as an individual contributor, set direction, and build a team over time, staying close enough to the field to know when something is not working.
Set the vision and roadmap for a Claude-first approach to enablement, deciding what to build, what to retire, and how enablement is designed and delivered
Use Claude to tailor learning to each seller's role, tenure, and live deals
Design workflows that bring guidance to sellers in the tools they already use, at the moment they need it
Lead the learning platform, enablement tools, playbooks, and content hub, using Claude to keep knowledge accurate, current, and easy to find
Run enablement like a product: lead discovery with sellers and sales leaders, work with engineering and design, and test on live deals before scaling
Track adoption and the impact on ramp time, win rate, and attainment, and act on what the data shows
Partner with Sales Leadership, Revenue Operations, Product, Marketing, and the wider Sales Enablement team so that programs, systems, and workflows feel like one experience
Run fast experiments with new Claude capabilities, scale what works, and set clear standards for responsible AI use and data governance in enablement
Qualification
DeepBackground in user experience designA clear
Required
Deep, hands-on expertise using AI to design and deliver enablement or learning at scale, such as personalized learning, AI coaching, or guidance in daily workflows
Background in user experience design, product management, or workflow design, applied to enablement, learning, or sales tools
Have led the design and launch of a product or learning experience at scale, and can show how adoption and results changed
Have worked directly with senior sales leaders and frontline managers to secure sponsorship for change, including holding a position constructively when they disagreed
Have tested and improved programs with sellers and sales leaders before scaling them
Have defined and tracked adoption and impact measures that go beyond completion and satisfaction scores
Have run programs across multiple geographies, segments, or roles
Preferred
Experience building and leading a team of senior enablement professionals, and comfort delivering hands-on until you have one
A clear, experience-based view of why learning programs often fail to change how sellers work
Prior experience in a sales or customer-facing role
Experience at an AI company or an enterprise technology company during a period of rapid sales team scaling
Hands-on experience building with Claude or similar AI tools to personalize learning or improve how people find knowledge
Clear written and spoken communication with executive audiences
Experience selecting and running learning platforms and enablement tools
The annual compensation range for this role is listed below.
