Senior People Operations Specialist at a1msolutions · LumiJobs

Responsibilities

People Operations is central to a healthy workplace. As a Senior People Operations Specialist, your goal is ensuring that employees have a positive experience with A1M as a mission-driven, remote-first company. You support employees in a human-centered way, ensuring that both their needs, and business needs are met consistently. As part of our ongoing commitment to excellence, you will bring a proactive approach to identifying areas for improvement and executing them. While you’re comfortable collaborating closely with company leadership, you’re also capable of working independently. Along with strong communication skills and an eye for details, you bring initiative, curiosity, and a commitment to supporting A1M’s mission by serving our team.
Skills and responsibilities
Technical Capabilities
Remain up to date on evolving Federal, State and local labor laws, advise Leadership on compliance, and build compliant workflows while reviewing and improving others’ documentation.
Oversee benefit administration, facilitate annual open enrollment, audit data, evaluate vendors, and optimize processes through automation or other improvements.
Advise People Managers on navigating complex employer issues, ensure consistent policy application, create templates and guides, and review documentation quality. Shape organization-wide strategies that nurture a culture of open communication and mutual support.
Lead and optimize the end-to-end employee experience lifecycle—ensuring that onboarding and offboarding processes are consistent, equitable, and aligned with organizational culture and goals.
Serve as the functional owner for HR technology platforms (e.g. ADP, Employee Navigator, and BambooHR), customize platforms to align with A1M’s HR workflows and processes, manage change implementation, recommend process enhancements, and advise staff on proper system usage.
Communication and Collaboration
Builds consistent communication between people, teams/projects, and A1M and clients in ways that prevent and break down silos, enabling new opportunities for improved delivery.
Partners effectively with teammates, team leads, government stakeholders, etc. to ensure a cohesive, compliant approach to people operations matters as required.
Proactively address (and where possible, mitigate) risks and conflicts within the team and clients, help identify approaches, and take action – manage up (understanding timing, context and other pressures, etc.) and escalate when appropriate.

Qualification

Your resume should demonstrateExperience developing manager resourcesExperience evaluatingBachelor's degree in Human ResourcesProfessional HR certification (SHRM-CPApplicant requirementsDue to tax reasons

Required

8+ years of progressive People Operations / HR generalist experience
Your resume should demonstrate
Broad HR generalist experience across employee relations, benefits administration, employment compliance, HR systems, and the employee lifecycle.
Strong working knowledge of federal and multi-state employment laws, with demonstrated experience interpreting requirements, assessing risks, and developing compliant policies and practices.
Experience advising leadership and people managers on complex or sensitive employee matters, applying sound judgment, discretion, and a balanced understanding of employee and organizational needs.
Experience developing manager resources, training programs, or other initiatives that strengthen organizational people-management capabilities.
Demonstrated ability to independently manage HR operations, prioritize competing demands, anticipate challenges, and resolve problems with minimal oversight.
Experience evaluating, developing, and improving HR policies, workflows, and systems to increase efficiency, consistency, compliance, and the employee experience.
Hands-on experience administering employee benefits, managing open enrollment, coordinating with vendors, and ensuring data accuracy.
Proficiency administering HR information systems (such as ADP, Employee Navigator, and BambooHR), including system configuration, process automation, reporting, and data management.
Strong written and verbal communication skills, including the ability to explain complex and/or sensitive HR matters clearly, provide practical guidance, and navigate difficult conversations.
Demonstrated ability to build trusted relationships, collaborate across organizational functions, and support managers with varying levels of people-management experience.

Preferred

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent professional experience.
Professional HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR).
Experience supporting a geographically distributed, remote-first workforce.
Experience working in a federal government contracting environment, including familiarity with contractor-specific employment compliance, labor categories, and workforce planning.
Applicant requirements
Our contracts require employees to work from the United States. That includes all 50 US states, the District of Columbia, and all US territories.
Due to tax reasons, A1M employees cannot reside in New York state.
You must be authorized to work in the United States for any employer, without sponsorship.

Senior People Operations Specialist

Responsibilities

Qualification

Required

Preferred

Benefits

Company

a1msolutions