Plaid Staff Product Manager at Plaid owning the vision and strategy for Agent Trust, a product for AI agent identity and authorization in financial services. Collaborate with customers and standards bodies.
Responsibilities
Own the vision, strategy, roadmap, and OKRs for Agent Trust. Decide what Plaid offers, to whom, and how it is packaged and priced.
Define how Plaid identifies agents, verifies the humans behind them, and evaluates what they are allowed to do, for new accounts and existing ones.
Connect Agent Trust to portable identity, reusable KYC, and consumer permission management, with the product teams that own those surfaces.
Work directly with financial institutions and Plaid customers as the product expert: discovery, design partnerships, and GTM enablement.
Represent Plaid’s product requirements in the industry groups and protocol working groups writing the specs for agent identity and authorization, with Partnerships and Legal.
Partner with data science and engineering on what the product needs: signals, labels, success metrics, and the requirements that tie them together.
Qualification
Clear writingStandards-body participation (FDXKYC
Required
8+ years of product management or equivalent product ownership, with meaningful time in fraud, identity, authentication, or payments risk
Hands-on depth in identity and authorization protocols (OAuth 2.x and OIDC, FIDO and WebAuthn, FDX or Open Banking consent), or in bot, device, and agent detection systems
Track record of growing a new product line, from early design partners and first customers to repeatable sales
Experience building with and selling to enterprise customers or financial institutions
Clear writing, and the ability to translate between protocol engineers, data scientists, GTM, and executives
Preferred
Direct work on agentic protocols or programs (MCP, A2A, AP2, ACP, UCP, Visa TAP, Mastercard Agentic Tokens, Verifiable Intent)
Standards-body participation (FDX, FIDO Alliance, OpenID Foundation, Linux Foundation, W3C)
KYC, reusable identity, or digital wallet product experience
Former founder or entrepreneurial track record
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
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Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
