Senior Designer, Loyalty at Fanaticsfbg · LumiJobs

Responsibilities

As a Senior Product Designer, you will be operating across the Loyalty layer of the Fanatics Ecosystem — this includes Loyalty itself, Identity (account, log-in, customer profile) and our SDK (which enables us to launch experiences across our various platforms seamlessly). Loyalty is the core of the customer experience, it's how we reward customers for their fandom across every touchpoint in our apps.
Your initial focus will be on improving upon our existing Loyalty infrastructure and taking key elements like rewards, Fanatics ONE, and FanCash to the next level giving them a reason to keep coming back.
This is a hands-on Senior role. You'll own design for key features within the pod, ship the work yourself, and help raise the design bar for the team around you.
Deep end-to-end design on key features for Fanatics ONE, FanCash, and Rewards — from fostering early concepts through launch and iteration.
Well-scoped projects and features that you drive to outcomes with guidance from design leadership, partnering with PM and Engineering on scope and tradeoffs.
Contributions to the FanApp design system: using existing patterns well and proposing new components for rewards, offers, and other Loyalty surfaces that other pods can adopt.
Prototyping as a way to decide, including in code or the app where useful, using AI tools to explore and validate real behavior against real data and backend constraints.
Quality for your own work: bringing it to critique and delivering clear, well-redlined handoffs to engineering.
Peer feedback and support for designers on and around the pod.
You'll partner closely with the Loyalty pod's Product Manager and Engineering Manager, sitting inside the pod rather than serving it from a distance. You'll also work with other designers in the Fanatics Ecosystem to keep your area's patterns coherent across.
This is a role that touches not one app, but multiple. Being able to represent the ecosystem through collaboration with designers, product managers, and engineers in other lines of the business is key to your success.
What Success Looks Like

Senior Designer, Loyalty

Responsibilities

Qualification

Required

Company

Fanaticsfbg