Toast Principal Product Manager at Toast leads discovery, architecture, and delivery of scalable Workday integrations for People Technology. This role involves defining integration standards and managing high-risk builds.
Responsibilities
Act as a trusted technical advisor to People Technology and business leaders
Lead discovery to clarify problems, outcomes, and constraints before solutioning
Define integration architecture patterns, standards, and roadmap for People tech ecosystem
Evaluate build vs. buy and integration approaches including middleware and event-driven
Develop, test, and deploy scalable Workday integrations using Workday Studio, EIB, Core Connectors, Cloud Connect, PECI, and Web Services
Own integrations from discovery through testing, deployment, hypercare, and ongoing optimization
Balance competing requests across People functions using business impact and risk criteria
Influence Enterprise Architecture, Security, and external vendors on design decisions
Drive root-cause analysis on production failures and lead systemic fixes
Strengthen monitoring, alerting, logging, error handling, and release testing
Protect sensitive employee data through secure-by-design practices
Partner with teammates to define swim lanes, shared standards, and operating rhythm
8+ years of integration engineering experience, including 5+ years designing, building, and supporting Workday integrations in a complex enterprise environment.
Core Technical Expertise: Deep, hands-on experience with Workday Studio, EIB, Core Connectors, Cloud Connect, PECI, Workday Web Services, RaaS, calculated fields, and custom reporting.
Data Protocols & Formats: Strong working knowledge of REST, SOAP, XML, XSLT, JSON, WSDL, XPath, SFTP, and HTTPS.
Security & Auth Standards: Experience applying OAuth 2.0, SAML, SSL/TLS, and PGP encryption to sensitive data flows.
Architecture Judgment: A track record of making and defending sound design trade-offs (speed vs. technical debt, synchronous vs. asynchronous, build vs. buy) in systems that scale.
Stakeholder Partnership: Proven ability to partner with non-technical business leaders, ask the right questions to uncover the real need, and explain complex technical trade-offs in plain language.
Delivery & Ownership: Experience leading cross-functional integration initiatives from ambiguity to delivery, including when requirements, API specs, or platform access are incomplete.
Problem Solving: Strong analytical skills, with experience troubleshooting production integrations and driving permanent fixes through Jira or ServiceNow.
Domain Context: Solid understanding of core HR functional areas (HCM, Payroll, Benefits, Compensation, Time & Attendance) and effective-dated HR data.
What will help you stand out (Nonessential Skills/Nice to Haves):
Workday Pro Certification in Integrations.
Experience with Workday Extend or Workday Prism Analytics.
