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HhaexchangePosted Oct 13, 2026
Supervisor, SMB Customer Success
Greater Minneapolis-St. Paul Areafull timeOn SiteH1B: no
Hhaexchange Supervisor, SMB Customer Success leading a team of Customer Advisors supporting adoption, retention, and account health for SMB providers. Monitor key metrics and oversee renewal execution for accounts within the team’s ARR segment.
Responsibilities
- Directly lead a team of Customer Advisors supporting SMB providers
- Monitor key metrics including Gross Revenue Retention, adoption, and churn
- Oversee renewal execution for accounts within the team’s ARR segment
- Partner with cross-functional teams to resolve issues driving escalations
Company
Hhaexchange
View company page10000+ employees
Industrial
Founded 1892
Source: lever
Active within the past hour