Customer Success Manager

Preferred

• A deep understanding of Google Ads and DV360 is critical for this role. Experience with other Google Marketing Platform suite tools a plus.
• Highly proactive and motivated self-starter who takes the initiative to get things done
• Excellent written and verbal communication, with the ability to adjust communication styles at all organization levels both internally as well as with the client.
• Strong organizational skills, with ability to effectively prioritize multiple tasks to meet deliverable deadlines.
• Strong analytical skills, including high level of comfort with Excel (experience with other analytics tools a plus), and comfort working on data-driven initiatives.
• Familiarity with the YouTube platform a plus.
• Highly consultative; able to effectively communicate technical systems and/or challenges into simpler concepts to empower customers’ comprehension
• Thrives in a positive, team-oriented environment and works productively and respectfully with a wide array of individuals.