People Business Partner

Required

• Proven experience as a HR Generalist, HR business partner or employee relations experience, with a strong track record of owning and closing cases
• Experience managing a high-volume ER caseload, ideally supporting an operational, contact center, customer service, or shift-based workforce
• Hands-on investigation experience, including interviewing, weighing evidence, and writing clear, well-reasoned reports
• Strong working knowledge of employment law and HR policy, and the confidence to apply it consistently
• Highly organized, with excellent attention to detail and the ability to manage competing priorities and deadlines
• Calm, resilient and comfortable working in a fast-paced environment where priorities shift quickly
• Sound judgment and strong emotional intelligence to handle sensitive and confidential matters with discretion
• Strong verbal and written communication skills, including the ability to coach managers and deliver difficult messages
• Comfortable using data to spot trends and inform decisions; experience with HRIS or case management tools a plus
• Experience improving processes or building playbooks to drive efficiency and consistency a plus
• Open to regular travel to events and other Fanatics offices for various offsite and team meetings
• Have strong business acumen and commercial awareness