AI Automation & Revenue Ops Intern

Durham, NCinternshipOn SiteentryH1B: no

Toshibaglobalcommerce Solutions AI Automation & Revenue Ops Intern at Toshiba Global Commerce Solutions to develop AI-powered applications and automated workflows improving operational efficiency. The role involves collaborating with business stakeholders to translate requirements into technology solutions.

Responsibilities

Learn and map existing Revenue Operations processes in collaboration with team members, identify repetitive manual tasks and process bottlenecks, and uncover opportunities for AI and automation to improve efficiency and accuracy.
Develop AI-powered solutions and automated workflows to improve Revenue Operations efficiency, accuracy, and productivity.
Build tools to validate billing data, reconcile pricing and contract information, and identify discrepancies.
Explore AI applications for document processing, data extraction, customer request classification, and information analysis.
Develop dashboards and reporting solutions to improve visibility into operational performance, data quality, and exceptions.
Identify opportunities to reduce manual work, detect process errors, and minimize potential revenue leakage through AI and automation.
Collaborate with business stakeholders to understand existing workflows, gather requirements, and translate business needs into technical solutions.
Test, troubleshoot, document, and refine applications and automated workflows using approved enterprise tools and platforms.

Qualification

Strong analytical thinkingStrong curiosityFamiliarity with agentic AIExposure to Microsoft Power PlatformFamiliarity with data analysisExperience with APIs

Required

Must be able to work on-site at our Durham, NC headquarters at least one day per week; two days preferred.
Currently pursuing a bachelor's or master's degree in Computer Science, Software Engineering, Information Systems, Data Science, Business Analytics, or a related field.
Programming knowledge in Python and Java.
Experience using Microsoft Copilot or a comparable AI tool, such as ChatGPT or Claude.