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Solutions Engineer driving business growth in the North American robotics and automation market based on engineering expertise. Responsible for proposing customized solutions utilizing deep technical knowledge in motor controls, gearboxes, PCB systems, encoders, and sensors. Serves as a primary business Point of Contact (POC) for key actuator accounts in North America, acting as a bridge between technology and sales by managing the project lifecycle, establishing business plans, overseeing revenue, and collaborating with HQ R&D.
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Key Responsibilities
1. Customer Relations & Technical Sales
· Technical Point of Contact (POC): Serve as the primary technical interface for North American actuator customers, providing application guidance, developing customized solutions, leading technical discussions, and supporting customers throughout the project lifecycle.
· Customized Solution Proposal: Analyze customer technical requirements to lead Technical Sales Proposals and design/deliver optimal customized solutions.
2. Strategy & Business Development
· GTM Strategy Support: Partner with sales to support Go-to-Market (GTM) initiatives by providing technical expertise, application guidance, solution recommendations, and customer-facing engineering support that drives actuator adoption in the North American robotics market.
· Pipeline Support: Identify technical opportunities and emerging customer needs through customer interactions, application discussions, and project support activities, helping sales teams expand and develop the project pipeline
· Market Presence Enhancement: Represent actuator solutions and increase brand awareness in the market by attending industry events, trade shows, and customer meetings.
3. Revenue & Project Management
· Revenue & Supply Management: Oversee and take responsibility for revenue management activities, including order management, supply chain coordination, and Accounts Receivable (AR) tracking.
· Project Leadership: Utilize strong project management capabilities to coordinate schedules, manage risks, and support seamless, on-time project delivery.
4. HQ Collaboration & VOC
· VOC Collection & Delivery: Document customer technical requirements and market insights (Voice of Customer) to inform next-generation product/feature development and convey them to HQ R&D and Product Management teams.
· Cross-functional Collaboration: Partner closely with HQ Product Management teams, local subsidiaries, and other cross-functional stakeholders to ensure seamless project delivery and maximize customer satisfaction.
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Qualifications & Requirements
· Education: Bachelor’s degree in STEM fields (Required).
· Technical Expertise: Deep technical knowledge and hands-on experience in the following areas (Required):
o Motor controls
o Gearboxes
o PCB systems
o Encoders and sensors
· Key Competencies:
o Strong project management capabilities.
o Exceptional external communication skills and rich customer-facing experience.
o Ability to lead technical sales proposals and derive/deliver customized solutions.
o Native or near-native proficiency in English.
· Other Requirements:
o Ability to travel frequently (30% to 50% of working time; must be eligible for international travel).
o Valid work authorization in the United States (No visa sponsorship required).
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Preferred Qualifications
· Master's or Ph.D. degree in STEM fields, or a relevant double major.
· PMP (Project Management Professional) or equivalent project management certification.
· Master's or Ph.D. degree in Robotics or Actuator engineering.
· Experience participating in development projects within the humanoid robotics industry.
· Proficiency in the Korean language.
Recruiting Range
$115,000—$155,000 USD
Benefits Offered Full-Time Employees:
• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
• Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.
