Customer Program Manager

Required

• 4+ years of program or project management experience in a hardware, technology, or engineering-driven environment.
• Experience communicating directly with customers or external stakeholders, including setting expectations, reporting status, and handling escalations.
• Ability to manage schedule, scope, risk, and change across multiple concurrent programs.
• Comfortable working day to day with engineers and the technical details of hardware or sensor products. You do not need to be an engineer, but you need to ask good questions and understand the answers.
• Strong written communication and documentation skills, and experience with tools such as Jira and Confluence or similar.
• Experience coordinating across functions such as Engineering, Operations, Finance, and Legal or Contracts.
• Bachelor’s degree in engineering, business, or a related field, or equivalent experience.
• Ability to work on-site at our Pleasanton, CA facility on a hybrid schedule.