Manage business and grow Net Revenue Retention (NRR) by managing renewals and upsells.

Have c-level discussions with customers and work on strategizing their use cases with our platform.

Create, manage, and implement Quarterly Business Reviews.

Proactively understand the clients’ business to provide competitive insights and trends.

Collaborate with global product, engineering and other technical teams to improve our product offerings.

Follow industry trends and interpret these into day-to-day business impact.

Understand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releases.

Identify product penetration, renewal, and upsell opportunities within the managed customer base.

Experience and skills that you can bring:

Experience in SaaS sales as an Account Executive or Account Manager.

Strong understanding of the SaaS industry and digital ecosystem.

Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base.

Account Manager, SMB

Responsibilities

Qualification

Required

Benefits

Company

Sensor Tower

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