Facilities Operations Associate

Boston, MAfull timeOn Site

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entry

$50k–$90k

H1B: yes

Whoop The Facilities Operations Associate supports day-to-day operations of WHOOP's Boston headquarters ensuring a safe, efficient workplace. Responsibilities include managing maintenance requests, vendor coordination, event setup, routine maintenance, and shipping/receiving tasks.

Responsibilities

Support daily facilities operations, including managing incoming maintenance requests and assisting with ticket triage to ensure timely resolution
Assist with procurement and coordination of external vendors to maintain office functionality, cleanliness, and safety standards
Assist with arrangement of office furniture setups, internal and external event set-up, and meeting logistics to ensure smooth execution
Conduct routine walkthroughs to identify maintenance needs and support preventative upkeep efforts
Partner with cross-functional teams to address workplace needs and improve overall employee experience
Help maintain organized systems, documentation, and reporting related to facilities operations
Perform routine maintenance tasks and address facility-related issues including but not limited to, repairs, inspection, equipment upkeep, carpentry, simple plumbing, painting, moving of boxes/furniture/supplies, small scale office reconfigurations, and building preventative maintenance
Assist with shipping and receiving tasks, including but not limited to daily delivery of office mail and packages

Qualification

1–3 years of experience in facilitiesBasic knowledge of building operationsComfortable working in a fast-pacedInterested in the role

Required

1–3 years of experience in facilities, office operations, hospitality, or a related field
Basic knowledge of building operations, regulations, and construction trades (HVAC, Electrical, Plumbing, Fire/Life Safety etc.)
Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously with follow-through until completion
Effective communication skills and ability to collaborate across internal and external teams
Comfortable working in a fast-paced, in-person environment
Available to work outside of core business hours when needed
Ability to work both independently and collaboratively across teams
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.