Head of Deployment Strategy

New York · Remotefull timeRemote

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senior

$205k–$240k

H1B: no

Kira The Head of Deployment Strategy at Kira leads deployment of AI education technology for large enterprise accounts, including governments and universities. This player-coach role manages strategic accounts and builds deployment processes in collaboration with leadership.

Responsibilities

Own Kira’s Most Complex Accounts
Personally own a portfolio of large enterprise accounts, starting with a new multimillion-dollar partnership with a university in London
Lead high-priority rollouts from contract signature through go-live, adoption, and measurable impact, and own renewal and expansion
Build trusted relationships with customers’ most senior stakeholders, including executives, owners and investors, and academic and operational leadership, and manage the competing interests between them
Run executive business reviews and the workshops that build alignment across a customer’s stakeholders
Spend extended time on-site with customers, including in the UK, and get into the weeds of their operations to surface the problems most worth solving
Product Strategy & Solutioning
Partner with product and engineering to solution how Kira should evolve based on real customer needs
Push back when needed, both with customers and internally, and help prioritize what matters most
Evaluate each customer’s context and decide which version or configuration of Kira works best for them
Build prototypes with AI tools to test and validate solutions before they are built in full. No coding is required, but you need to be fluent in prompt engineering
Translate technical capabilities into clear business outcomes that customers and executives can act on

Qualification

8+ years of experienceYou came up through the ranksExperience managingComfortable operating in ambiguityWilling to travel internationallySuccess in This Role Looks LikeKira’s largest accounts

Required

8+ years of experience, including significant time leading complex, high-value client relationships. For example, you might be a Partner, Associate Partner, or Senior Engagement Manager at a top-tier consulting firm, or have an equivalent track record in private equity, professional services, or enterprise SaaS/AI account leadership
You came up through the ranks: you have done the hands-on work yourself and can coach others through it
A track record of earning trust with C-suite and owner-level stakeholders on demanding, politically complex accounts
Experience managing, coaching, or developing people, whether as a formal manager or by leading client engagement teams
Fluency with complex products and comfort working alongside engineers to scope and deploy solutions
Extensive hands-on experience using AI tools in your day-to-day work, and a track record of helping others adopt AI-native ways of working
Comfortable operating in ambiguity, and confident pushing back on both customers and internal teams when priorities need sharpening
Willing to travel internationally, including extended on-site stretches in the UK

Preferred

Success in This Role Looks Like
Kira’s largest accounts, starting with the London university partnership, launch successfully and grow through renewal and expansion
Deployment Strategists independently own the senior stakeholder relationships on their accounts, with far fewer escalations to Kira’s founders
A repeatable deployment playbook and team operating rhythm that scales as Kira signs more large accounts