Nisc Product Manager III – Payment Services at NISC leads the strategy, roadmap, and delivery of secure, scalable payment solutions. This role manages payment platforms, compliance, partnerships, and emerging payment technologies.
Responsibilities
Own the end-to-end product strategy, vision, and roadmap for NISC's Payment Services portfolio
Serve as a thought leader on payment strategy, industry best practices, and state-level regulatory requirements
Serve as the enterprise expert on payment platforms, processors, pricing, and regulatory frameworks
Translate complex industry, legal, and compliance requirements into secure, audit-ready product strategy and execution
Own and evolve executive-level relationships with payment processors, card networks, banking partners, and third-party providers
Serve as the senior, member-facing leader for Payment Services
Drive governance and prioritization by leading Change Review Boards (CRBs)
Lead evaluation and adoption of emerging payment capabilities including digital wallets, instant payments, and fraud mitigation technologies
Qualification
Ability to travel as neededExperience in energyPrior experience at a payment processorExperience with IVRKnowledge of FedNowExperience with pay-by-bankMinimum Physical Requirements
Required
7+ years of product management experience, with at least 4 years focused specifically on payment products, payment platforms, or financial technology.
Demonstrated experience managing payment products at scale — ideally processing millions of transactions monthly across multiple channels and customer segments.
Deep knowledge of PCI-DSS compliance requirements and hands-on experience shepherding products through compliance processes.
Strong working knowledge of card network rules (Visa, Mastercard operating regulations), NACHA ACH rules, and relevant federal consumer financial regulations (Reg E, CFPB).
Experience managing or negotiating with payment processors, gateways, or acquiring banks.
Strong cross-functional leadership skills with experience driving alignment across engineering, compliance, legal, finance, operations, and customer-facing teams.
Excellent written and verbal communication skills, including the ability to present complex payment and compliance topics to executive, member, and technical audiences.
Ability to travel as needed.
Preferred
Experience in energy, broadband, municipal services, or cooperative billing environments — or direct experience building payment products for these verticals.
Prior experience at a payment processor, acquiring bank, or payment-focused SaaS company.
Exposure to convenience fee and surcharge compliance across multiple U.S. states.
Experience with IVR, kiosk, or in-person payment channel management.
Knowledge of FedNow, RTP, or real-time payment product development.
Experience with pay-by-bank, open banking, or ACH-based payment product initiatives.
Minimum Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit.
