Business Operations Lead

Required

• 12+ years of related experience, including SaaS experience in B2B or B2C companies, with experience ranging anywhere from 0 to 1 all the way to scaling larger organizations
• Someone who gets it done. We will do whatever it takes to help our company and our partners succeed. As the adage goes, “if you want to get something done, find the busiest person, and ask them to do it.” We’re looking for you, “get stuff done” person.
• A point of view on our industry: what does the future of fundraising look like? What role does GiveCampus play? And what do we need to do today to move the industry forward?
• A passion for strategy, execution, and data. We will think big about the future. We will execute with rigor (tight plans, high expectations, and exceptional focus) with a focus on business outcomes. You are comfortable communicating with impact in front of leadership while simultaneously digging deep in Claude, Snowflake, Salesforce, Notion, and other tools, interpreting financial data, and understanding nuances in our business model.
• Someone who looks at a goal that seems impossible to achieve and by default asks their peers “well, what would it take to double it?”
• The experiential learning pro. You know how to create amazing experiences for our people during in-person and virtual experiences.
• Strong business acumen: communicate with impact across the organization, and translate complex OKRs / KPIs into meaningful tactics and areas of focus for our team; leverage your understanding of the macro environment, industry trends, and business performance and translate that into “what does this mean for me?”
• We have only one quality that is non-negotiable: consistently bring energy, optimism, and enthusiasm to your work and our team.
• The ultimate measure is our ability to hit our KRs. Overall responsibilities to achieve them may include:
• Make things work better: Identify opportunities to improve the way we work and operate: become more efficient, effective, and scalable. This may include scoping out the vision for a new process or system, partnering with other teams to implement, and / or removing friction and inefficiency between departments throughout the company, etc.
• Develop new ways of doing things: Plan, lead, and execute on strategic projects, determined in collaboration with Department and Company Leadership.
• Validate the ROI is there: Confirm initiatives are having intended impact by seeking feedback, reviewing usage, and measuring results at defined points after projects are completed.