Pricing and Packaging Insights Lead

Remote - USfull timeRemote

Apply on Employer Site

senior

$192k–$264k

H1B: no

Launchdarkly The Pricing & Packaging Field Insights Lead gathers and synthesizes field insights to inform pricing and packaging decisions. This role designs field research methodologies and translates feedback into strategic recommendations.

Responsibilities

This is a role with a focused mandate: gather and synthesize field insights, assess pricing and packaging alternatives, and recommend decisions that improve clarity, customer value communication, and field execution.
Project scope and working model
The role will have a defined project plan, regular stakeholder reviews, and agreed decision milestones.
The scope may evolve as field research surfaces new evidence, but the primary outcomes will remain field insight synthesis and pricing and packaging recommendations.
The role is an individual-contributor position and does not include direct people management.
Gather and synthesize field insights
Design and lead the organization's structured approach to field research; interviews, listening sessions, deal review, establishing the methodology other teams adopt for surfacing pricing and packaging signal from the field.
Serve as the principal authority for distinguishing isolated anecdotes from repeatable, structural signal across account executives, sales leadership, solutions engineering, customer success, and deal desk; codify this judgment into frameworks others can apply.
Translate field feedback into strategic themes and hypotheses that shape long-term pricing and packaging direction, not just near-term decision inputs.
Set the standard for how field perspective is represented in pricing and packaging discussions, including the judgment calls on confidentiality and representativeness that less experienced contributors would escalate.
Evaluate options and recommend decisions
Exercise wide latitude in determining which pricing and packaging questions merit investigation, and in defining the approach, objectives and methods are largely self-determined, with accountability for outcomes that affect the function or company as a whole.

Qualification

Experience in pricing and packagingStrong commercial judgmentZone 1Zone 2Zone 3

Required

Experience in pricing and packaging, commercial strategy, revenue operations, sales strategy, deal desk, solutions engineering, customer success, or a closely related B2B SaaS function.
Direct experience working with customer-facing teams and interpreting feedback from live customer or deal contexts.
Demonstrated ability to structure ambiguous problems, synthesize qualitative and quantitative inputs, and form a clear recommendation.
Strong commercial judgment, including the ability to assess customer value, field behavior, business impact, and operational tradeoffs.
Excellent written and verbal communication skills, with the ability to present a point of view to both executive stakeholders and field practitioners.
Ability to operate independently in a fast-moving, cross-functional environment and deliver against a defined project mandate within 3–6 months.
Sound judgment when handling confidential customer, deal, pricing, and employee information.
Target pay ranges based on Geographic Zones* for Level 6:
Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670**
Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270**
Zone 3: All other US locations - $163,000 - $224,070**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.

Benefits

Dental
Vision
Equity/RSU
Wellness

Company

Launchdarkly

View company page

Source: greenhouse

Active within the past hour

Remote-friendly

More roles at Launchdarkly

Senior Accounting Manager

Remote - US

Chief of Staff

Remote - US

Director, Internal AI Operations

Remote - US

VP, Product Management

Hybrid - San Francisco Bay Area

Boost Your Interview Chances

Improve Resume Match Score

Free

Your Score

9.0

Strong Applicant

Must-Have Skills for This Role

godevops

Optimize my Resume

Apply Faster with Autofill

Free

Save your profile once. LumiJobs pre-fills the employer's application form so you stop re-typing the same answers on every site.

Apply With Autofill

Or skip LumiJobs's tools and submit directly on the employer's career site.

Apply on Employer Site

Pricing and Packaging Insights Lead at Launchdarkly · LumiJobs