Senior Professional Services Engineer - North Carolina

United States of Americafull timeRemote

senior

$140k–$211k

H1B: yes

Gitlab The Senior Professional Services Engineer at GitLab delivers installation, migration, training, and advisory services to help customers adopt GitLab successfully. This role leads engagements from single-node installs to large reference architectures using infrastructure as code and configuration as code.

Responsibilities

Some examples of our projects:
Designing and delivering GitLab installations and reference architectures using tools like Terraform and Ansible across major cloud providers
Leading migrations to GitLab SaaS or self-managed GitLab, and turning customer feedback into actionable improvements for GitLab's product and engineering teams
Deliver GitLab Professional Services engagements, including installation, migration, training, and advisory services across GitLab capabilities.
Plan and execute deployments ranging from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code practices.
Lead migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers adopt secure, reliable workflows.
Partner with Engagement Managers and Project Managers to improve delivery consistency, remove friction, and continuously refine delivery processes.
Serve as a trusted technical advisor for customers, translating goals and constraints into practical implementation plans and clear next steps.
Interface with GitLab's product and engineering teams to unblock customer outcomes and share feedback that helps improve GitLab features and services.
Mentor Associate and Intermediate Professional Services Engineers, providing technical guidance, helping remove blockers, and supporting increased autonomy.
Manage and deliver multiple customer engagements at once, either as the primary engineer or as a lead providing oversight and direction to other engineers.
What you’ll bring

Benefits

PTO
Equity/RSU
Parental Leave

Company

Gitlab

View company page

Source: greenhouse

Active within the past hour

Remote-friendly

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Must-Have Skills for This Role

GitLabinstallationmigrationtrainingadvisory servicesInfrastructure as Code

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Senior Professional Services Engineer - North Carolina at Gitlab · LumiJobs