Community Relations (Voice of the Consumer):

Engage and build relationships with our players across numerous community platforms including Steam, Discord, Reddit and more.

Partner with 2K Brand, Social, Influencer, Communications, and our Development partners, to champion the needs and wants of our players and help improve our game experiences.

Create and maintain a feedback loop for title communities and brainstorm ways to cross-leverage and promote our players and their needs to the 2K Marketing teams and Studio stakeholders.

Use analytics and social listening tools to identify and quantify player needs, using these insights to build regular reports that inform our wider marketing and development teams, ensuring the player voice is heard.

Assist the marketing, social, and communication teams with coordination and execution of various marketing requests of the development team.

Work directly with our external agencies to build player response messaging plans and moderation guides, primarily on Discord and Steam reviews/forums.

Community Growth Strategy (Influencing our Marketing):

Collaborate with cross-functional publishing partners (Global Brand Marketing, Communications, Product Development, Partnerships & Licensing, Legal, and the studio) in defining the community growth strategies for our beloved communities across the studio portfolio and the platforms where our experiences are featured.

Develop and execute against key Community programs that celebrate and promote our passionate fan base for the advocates that they are, stoking the core and incentivizing new fans to join and grow our communities.

Assist with identification of key creator opportunities that can both engage and grow our communities in the most creative and positive ways possible.

Ladder up all community activations in support of the master Go To Market Strategies for our titles.

Manager, Community - BioShock Franchise

Responsibilities

Qualification

Required

Benefits

Company

2k

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