Health Partners are core members of the Daymark care team, supporting integrated, whole-person care for our patients. In this role, you will coordinate social and logistical aspects of care, spending time connecting with patients and caregivers by phone, video, and occasionally in the home. You will help patients navigate community-based and social services, ensure follow-up appointments are scheduled, and support seamless coordination between Daymark and external providers.

This is a fast-paced, high-accountability environment. Success requires strong prioritization, attention to detail, and the ability to deliver high-quality work at speed.

Note: This is a full time position required to be onsite 5 days a week in The Long Beach, CA office.

Conduct structured social needs assessments (SDOH) and connect patients with community resources, which may include transportation, financial assistance, food, medical equipment, or emotional support programs.

Support development of patients’ care plans and participate in case conferences to ensure quality care delivery.

Serve as the primary point of contact for virtual visit readiness and basic technology troubleshooting.

Coordinate and schedule care for patients, including scheduling follow-up visits and facilitating referrals.

Own structured chart preparation to ensure providers are visit-ready, including accurate contact, insurance, and care team information.

Track completion of our Symptom Survey, complete all appropriate follow ups, and escalate clinical concerns as needed.

Document social interventions, tasks, and care coordination activities in the electronic health record in a timely and standardized format.

WHAT WE ARE LOOKING FOR

Experience. You have at least 3 years of experience in healthcare navigation or patient support, or related experience in a clinical or care coordination setting.

Health Partner

Responsibilities

Qualification

Required

Company

Daymark Health

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