Dhpace Administration Support at DH Pace provides billing, administrative, and customer service support in a fast-paced office environment. The role includes invoice management, payment processing, and contract liaison duties.
Responsibilities
Provide general administrative support in daily office functions.
Create and manage customer invoices meeting daily and monthly goals.
Answer customer calls and emails and enter daily service requests.
Receive and process check and credit card payments.
Set up and maintain customer account information.
Create and implement team building and community outreach activities.
Perform monthly credit card reconciliations.
Upload contract documents to company website for review and final agreement.
Contract liaison between customers and staff to ensure documents are submitted w/all signatures and deadlines are met.
Expert attention to detail and great customer service skills.
Comfortable working independently and with a team.
Prioritize tasks and possess strong analytical skills.
Qualification
Excellent communication skillsComprehensive medicalCompany-paid life insurance401(k) with employer matchBilling experienceAR/AP experience
Required
Ability to multi-task and work efficiently in a fast-paced environment.
Strong Microsoft Office and computer skills.
Excellent communication skills.
Billing experience (preferred) and AR/AP experience a plus.
Comprehensive medical, dental, and vision coverage — available your first full month
Generous paid time off plus paid holidays and floating holidays
Company-paid life insurance, short-term disability, and long-term disability
401(k) with employer match
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Voluntary benefits including supplemental life and critical illness coverage
Employee discounts for you and your immediate family
Competitive compensation with annual performance reviews