Brokerage Claims Coordinator

Dubuque, IAfull time

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On Site

H1B: no

Cottinghambutlerinsuranceservicesinc Brokerage Claims Coordinator at Cottingham & Butler responsible for ensuring customer losses are reported promptly and accurately. Coordinates with insurance carriers and supports claims activity from initial report through adjuster assignment.

Responsibilities

Receive and report customer losses to the appropriate insurance carriers through phone and electronic communication channels.
Track newly reported claims, obtain claim numbers and adjuster assignments, communicate updates to customers, and maintain accurate records in Epic.
Assign claims to Brokerage Claims Advocates based on established claim assignment criteria.
Provide exceptional customer service to internal and external customers throughout the claims reporting process.
Maintain insurance carrier reporting information and create claim reporting guides for new and renewing clients.

Qualification

Two years of experience in insuranceMedicalFlex Spending or HSA401(k) with company matchPTO/Paid HolidaysCompany-paid ST and LT DisabilityMaternity Leave/Parental LeaveSubsidized Parking

Required

Two years of experience in insurance, claims, or a customer service environment preferred, but not required.
Strong written and verbal communication skills.
Strong attention to detail and organizational abilities.
Full-Time Benefits - Most benefits start day 1
Medical, Dental, Vision Insurance
Flex Spending or HSA
401(k) with company match
Profit-Sharing/Defined Contribution (1-year waiting period)
PTO/Paid Holidays
Company-paid ST and LT Disability
Maternity Leave/Parental Leave
Subsidized Parking

Benefits

Dental
Vision
401(k)
PTO
Parental Leave

Company

Cottinghambutlerinsuranceservicesinc

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Source: greenhouse

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