Senior Product Manager, Product Infrastructure

New York · Remotefull timeRemote

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senior

$200k–$235k

H1B: yes

Valon Senior Product Manager, Product Infrastructure at Valon owns roadmaps for core infrastructure domains and drives initiatives from ideation to launch. The role requires deep engagement with internal stakeholders and customers to build scalable, resilient infrastructure.

Responsibilities

As a Senior Product Manager, Infrastructure & Platform, you will:
Define and own the roadmap for one or more core infrastructure domains (such as notification platform, documents platform, user management, etc.)
Deeply engage with internal stakeholders (engineering leads, vertical PMs, operations) and our customers to drive discovery and specification
Drive initiatives end-to-end: from ideation, discovery, scoping, to launch, adoption, and iteration
Work directly with customers/stakeholders (sometimes on-site at their operations) so that your deliverables are finely tuned to their unique and complex processes
Ensure infrastructure is resilient, scalable, observable, and secure — balancing performance, reliability, and long-term extensibility
Lead discovery for complex customer processes: conduct customer interviews and complete process mapping across multiple customers of varying profiles
Deep ability to map processes and systems even in high ambiguity — e.g. you can take a domain with many moving pieces and build a reliable abstraction
Write clear, structured product specs, user stories that are easy to understand, even for someone without any domain knowledge
Partner closely with engineering leadership and architects to make tradeoffs on design, performance, scale, and technical debt
Evangelize infrastructure best practices across the organization and influence roadmap tradeoffs
Ideal Background