Product Manager, Patient Access & Fulfilment

Required

• Provider and healthcare experience: you've built products used by clinicians, and you've spent real time understanding how providers work day to day, whether in clinics, hospitals or inside EHRs.
• Startup PM experience: you've owned an area end-to-end at an early-stage company (Series A–C or equivalent), ideally as a founding or early PM.
• Understand healthcare deeply: You understand how incentives, economics, and relationships between providers, payers, and patients shape how healthcare actually works. You can navigate the gap between what should happen and what the system rewards—and build products that succeed within it.
• Complex B2B product experience: you've built products that stay simple in the face of complexity, with heavy third-party dependencies and regulated constraints.
• Comfortable with technical depth: you can write SQL, read an API doc, you don't need to code, but you need to hold your own with engineers.
• Customer-obsessed: customer conversations are your lifeline, you thrive on calls with users and customers.
• Strong judgment, clear communicator: you want to know why a rule exists before you accept it. You write clearly and can talk to anyone — engineers, customers, vendors.
• What this role isn't
• You only want to do strategy: you'll be in the weeds — specs, trade-offs, customer calls, launches. The details matter in this role as much as the bigger picture.
• You want a polished process on day one: the product function is still forming. You'll help shape it as we scale.
• You're looking for a people manager role: this is a senior builder role. You'll be hands-on.
• You want fixed scope: you'll start with a clear area, and as a senior PM you'll also get pulled onto whatever the biggest opportunity is at the time.