Responsibilities

At Stitch Fix, our Fulfillment Center teams power a personalized styling experience that helps clients feel confident and seen. The Facilities Operations team (FacOps) is responsible for maintaining the equipment, systems, and infrastructure that keep our fulfillment operations running safely and efficiently. As a Facilities Operations Leader, you will lead maintenance and facilities operations across the site, ensuring equipment reliability, operational uptime, and a safe working environment for employees. This role partners closely with Operations, Safety, Supply Chain, and external vendors to support business continuity, drive continuous improvement, and develop a high-performing maintenance team.
Develop a culture of safety and maintenance excellence within the facilities and maintenance team.
Oversee maintenance, automation, and facility operations to ensure equipment reliability, infrastructure readiness, and business continuity
Prioritize maintenance resources, vendor management, and operational needs to balance safety, service, cost, and productivity goals.
Provide strategic oversight of third-party vendor partnerships, ensuring adherence to contractual obligations, service-level agreements, and operational standards. Drive financial accountability by managing vendor spend against budget, evaluating performance metrics, and partnering with vendors to optimize cost, service quality, and operational effectiveness.
Partner with Operations, Safety, and cross-functional leaders to resolve complex issues, improve processes, and support fulfillment center performance
Utilize root cause analysis and data to solve problems, identify trends, improve reliability, and drive continuous improvement initiatives
Lead a cross functional equipment performance team to drive productivity and eliminate waste in our automated processes.
Create preventative maintenance plans and audit task completion to ensure the reliability of our equipment.
Manage a spare parts and supplies system that utilizes data and a risk evaluation to optimize local inventories.
Manage service vendors and negotiate equipment service contracts.
Implement a technical skills development program for our technicians. Provide on-the-job training and coaching to support team development and growth.

Facilities Operations Leader at Stitchfix · LumiJobs

Facilities Operations Leader

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Stitchfix

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