Senior Product Manager, SMB Platform

New York · Remotefull timeRemotesenior$160k–$200kH1B: no

Clera Senior Product Manager, SMB Platform at Clera to own the roadmap and customer experiences for a fintech platform serving small businesses. Focus on AI features, integrations, and improving financial workflows.

Responsibilities

Join a fintech product team building a financial platform for small businesses. You will own key customer experiences across onboarding, business workflows, integrations, and AI, helping customers manage everyday financial tasks more easily.
Own the roadmap for customer-facing AI features that make financial work easier, faster, and more intuitive.
Improve the customer journey from signup through activation and ongoing engagement.
Build business tools for invoicing, workflow automation, reminders, reconciliation, and other daily financial operations.
Set strategy for integrations and APIs across accounting, payments, payroll, and business software.
Apply LLMs, agentic workflows, and automation to customer problems while balancing usefulness, accuracy, privacy, and risk.
Run experiments across onboarding, activation, adoption, and retention, using defined metrics to guide product decisions.
Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to deliver products.

Qualification

Experience building integrations

Required

Product management experience appropriate to a senior role, with a bachelor's degree; an advanced degree or relevant analytical or technical background is preferred.
Experience building customer-facing products using AI, LLMs, or agentic workflows.
Experience building integrations, APIs, or platform products.
Familiarity with discovery and awareness channels such as SEO, AEO and LLM-driven search, organic, affiliate, and content.