Manager, Global Security Operations Center

Rio Rancho - New Mexicofull time

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On Site

senior

H1B: no

Castelioncorporation Manager, Global Security Operations Center at Castelioncorporation oversees security monitoring and incident response across facilities. The role includes operating drones for patrols and verifying alarms.

Responsibilities

Monitor cameras, access control systems, intrusion alarms, and incoming communications across Castelion facilities to identify and assess security concerns.
Coordinate incident response by dispatching security officers, maintaining communication with PhySec supervisors and responding personnel, and issuing notifications according to established procedures.
Operate remotely deployed drones, including authorized BVLOS missions, for schedules patrols, alarm verification, and security or safety incidents. Perform preflight checks, monitor flight conditions, and follow emergency and recovery procedures.
Maintain accurate incident reports, dispatch logs, flight records, and shift handoffs. Preserve relevant video and drone footage to support investigations.
Monitor severe weather, local emergencies, and potential threats affecting company operations. Escalate significant developments and report security system or drone equipment failures.

Qualification

High school diploma or equivalentExperience using surveillance systemsAbility to assess incoming informationAbility to write accurate reportsAdditional Requirements

Required

High school diploma or equivalent.
Minimum of 2 years of experience in security operations, emergency dispatch, military operations, law enforcement, or a similar environment.
Experience using surveillance systems, alarm monitoring platforms, access control systems, and radio communication equipment.
Ability to assess incoming information, prioritize incidents, and communicate clearly during routine operations and emergencies.
Ability to write accurate reports, use computer based monitoring and reporting tools, and handle sensitive information appropriately.

Preferred

Experience working in a security operations center supporting multiple facilities, preferably in aerospace, defense, manufacturing, or critical infrastructure.
Current FAA Part 107 Remote Pilot Certificate and experience conducting drone operations for security, inspections or emergency response.
Familiarity with emergency notification platforms, incident management systems, and video evidence preservation.
Current incident command or emergency management training
Additional Requirements
Must work onsite in New Mexico and be able to support a 24/7 operation, including assigned day or night shifts, weekends, holidays, and additional hours as needed.
Must obtain and maintain an FAA Part 107 Remote Pilot Certificate and completed required aircraft, software, and BVLOS training before assignment to remote pilot duties.
Must successfully complete required background screening and obtain and maintain required background screening and obtain and maintain required site credentials and a U.S. Government security clearance, if required for assigned responsibilities.