Talent Mobility Specialist at Duolingo · LumiJobs

Responsibilities

We’re hiring a Talent Mobility Specialist to help Duolingo’s global talent navigate immigration and relocation with clarity, care, and confidence. You will own the day-to-day operations of our Global Mobility program, manage immigration and mobility matters from assessment through completion, partner with candidates, Duos, and cross-functional teams, and oversee external providers. You’ll also improve policies, processes, and reporting so our programs stay compliant, competitive, and scalable as Duolingo grows globally.
Own the day-to-day operations of our Global Mobility program. Administer relocation policies, packages, eligibility, and exceptions consistently and efficiently. When something falls outside policy, bring a clear recommendation.
Manage employment-based immigration matters from initial assessment through filing, approval, and renewal, coordinating with employees, managers, Talent Acquisition, People Business Partners, Legal, and outside counsel.
Assess immigration and mobility needs for hiring, internal transfers, and changing business requirements, and advise partners on timelines, risks, costs, and available options.
Champion our mobility program with candidates. Partner with Talent Acquisition during the offer stage to walk candidates through their relocation package, answer their questions with confidence, and help them picture their move. This plays a real part in helping us close top talent.
Guide candidates and Duos through their immigration and relocation journey. Explain packages and processes, set clear expectations, coordinate key milestones, and communicate clearly at every stage, acting as a steady, empathetic point of contact through what is often a stressful transition.
Manage domestic and international relocation cases, including vendor coordination, service delivery, issue resolution, and post-move support.
Oversee immigration counsel and relocation and tax vendors, managing service delivery, SLAs/KPIs, costs, escalations, and performance. Use performance data and Duo feedback to hold partners accountable so every candidate and Duo gets timely, high-quality support.
Run business travel programs and onboarding-related logistics, making sure processes, communications, and vendor support run smoothly.
Monitor case progress, work authorization expirations, and policy requirements, escalate risks, and recommend appropriate actions.
Maintain accurate case records, process documentation, and reporting while protecting confidential employee information.
Use data to make our programs better. Track case volume, cycle times, mobility activity, spend, vendor performance, exceptions, recurring issues, and Duo feedback, and turn it into insight that informs workforce planning and finds ways to improve.

Talent Mobility Specialist

Responsibilities

Benefits

Company

Duolingo

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