Operations Associate at Pramaana Labs · LumiJobs

Responsibilities

Pramaana is creating a category and needs the revenue infrastructure to match. We are looking for a founding Revenue Operations Associate to build the systems, processes and operating discipline that turn early sales activity into a reliable, scalable business. Your mandate is simple: make it easier for our sellers to spend time with customers, and give leadership a trustworthy view of where growth is coming from.
Own HubSpot end to end: account/contact/deal architecture, lifecycle stages, mandatory fields, permissions, deduplication, governance and day-to-day reliability.
Build clear rules of engagement for lead and account ownership, qualification, routing, reassignment, handoffs and escalation across outbound, inbound and product-led motions.
Design and automate the lead-to-revenue workflow: inbound capture, enrichment, SDR/AE handoff, activity capture, approvals, deal progression, contracting and post-sale transition.
Create a single source of truth for revenue. Establish consistent definitions and dashboards for pipeline, conversion, stage aging, coverage, forecast, bookings and seller productivity.
Partner with sales leadership on weekly deal inspection, forecast quality, CRM hygiene and a cadence of operational decisions that actually changes behavior.
Find and remove seller friction. Audit manual steps, missed follow-ups and data-entry burden; introduce pragmatic automations and AI-assisted workflows with clear exception handling.
Integrate marketing, product-usage, financial and customer systems where needed; document processes, train teams, monitor failures and make adoption measurable.
Hands-on experience building and administering HubSpot or a comparable enterprise CRM, including workflows, objects, reports and data hygiene.
Understanding of B2B lead-to-cash processes, enterprise deal management, pipeline definitions, forecasting and cross-functional GTM handoffs.
Ability to design a practical process and also implement and troubleshoot it yourself; you are comfortable getting into messy operational details.
Strong data discipline, systems thinking, documentation and change-management skills; you optimize for what the team reliably uses.

Operations Associate

Responsibilities

Qualification

Required

Company

Pramaana Labs

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