Help Desk Associate

Required

• 2–4 years of IT support or corporate helpdesk experience.
• Strong proficiency with macOS and Windows support
• Basic skills in Command Prompt and macOS Terminal commands.
• Strong understanding of modern collaboration tools Basic networking
• Excellent troubleshooting, multitasking, and communication skills.
• Highly organized, self-directed, and customer-service focused.
• Physical & Work Environment Requirements (lift 20–40 lbs)
• Comfortable supporting both on-site and remote employees.
• Willingness to assist during after-hours maintenance windows
• The base salary range for this position is $35-$40 per hour which represents the current range for the base salary for this non-exempt position. Please note that compensation will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.
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