Senior Project Manager, Customer Experience

New York Cityfull timeRemote

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senior

$104k–$130k

H1B: no

Ridgeline Senior Project Manager at Ridgeline leads end-to-end implementations of enterprise cloud software for investment management customers. The role involves direct interaction with stakeholders to define and deliver project scope and requires strong organizational and consultative skills.

Responsibilities

Project Planning and Design: Define project goals, plan scope, allocate resources, and set timelines.
Team Leadership: Lead and motivate the project team, assign tasks, and ensure collaboration.
Stakeholder Communication: Serve as the primary point of contact for stakeholders, ensuring clear communication and managing expectations.
Budget Management: Oversee the project budget, ensuring cost-effectiveness and financial tracking.
Quality Control: Ensure project deliverables meet quality standards and stakeholder requirements.
Risk Management: Identify potential project risks, devise mitigation strategies, and manage any issues that arise.
Project Evaluation: Assess project outcomes against objectives, analyze performance, and report on results to stakeholders.
Hands-On Task Execution: Directly engage in and complete critical project tasks as necessary to support team efforts and project success.
Domestic travel 25-50%
Desired Skills and Experience:
Bachelor’s degree in Finance, Business, Computer Science, Information Technology, or related field of study
5+ years of experience leading investment management software implementations in a customer-facing role

Qualification

Bachelor’s degree in Finance

Required

Bachelor’s degree in Finance, Business, Computer Science, Information Technology, or related field of study
5+ years of experience leading investment management software implementations in a customer-facing role
Investment management industry knowledge of front office and back office systems, workflows and processes