Plaud Head of Platform Engineering at Plaud to lead the Platform team building shared services used by all product teams. Responsible for strategy, team leadership, and delivering enterprise foundations to support company growth.
Responsibilities
Define and drive the strategy for Plaud's Platform Engineering organization, with teams in the US and Asia. Platform builds each shared service once and runs it as a product for the teams that use it.
Lead the teams that own: sign-in and access control (SSO/SAML, OAuth, SCIM, MFA, roles and permissions, audit logs), integrations with third-party apps, the public API and developer tools (API, CLI, MCP), billing and payments, file storage and sync, the shared app framework (design system, release process, feature flags, experiments), internal support and admin tools, and search.
Build the enterprise foundations Plaud needs to move upmarket: SSO, SCIM, fine-grained permissions, audit, and regional data residency with Infrastructure.
Run Platform as a product: every service has clear internal customers, a documented interface, dated commitments, and regular feedback from the teams that use it.
Gather requests from product teams each quarter and publish one Platform roadmap with dates the company can rely on.
Set engineering standards for shared systems, so other teams can contribute changes themselves with your design sign-off instead of waiting on you.
Lead a team spread across the US and Asia through written specs, a fixed daily overlap, and a close partnership with your lead architect in Asia.
Own reliability, SLOs and on-call for every Platform service, working with Infrastructure on production access and deployment pipelines.
Hire, mentor and grow senior engineers and team leads in the US and Asia, and over time bring billing and subscription logic into Platform.
Skills, qualifications and experience we look for
12+ years of software engineering experience, including 5+ years leading platform or infrastructure-adjacent teams of 15+ engineers.
Proven track record building identity, permissions or API platforms for enterprise SaaS, such as SSO/SAML, SCIM, RBAC/ABAC, multi-tenant workspace models or public APIs.
