Staff Product Designer, Credit Builder at Nubank · LumiJobs

Responsibilities

Millions of people across Latin America have never had a credit card. For many of them, Nubank is the first institution that gives them a real path to one. Credit Builder is where that path starts.
Our Credit Builder card is an entry-level credit product. Customers add money to unlock spending power, and we coach them step by step toward a full credit limit. The goal isn't to keep people on a starter product. It's to move them up and out of it, and most of our success stories do exactly that. The experience is built around gamification. A guided timeline walks customers through adding to their money box, increasing their limit, setting up autopay and building healthy habits. It has become one of the highest-NPS experiences at Nu and a model for gamification across the company.
Today Credit Builder runs in Brazil, Mexico and Colombia. Next year our scope roughly flips. We'll bring our under-18 credit product, our credit score product (NuScore) and Credit Builder into more countries, possibly including the US. We're also planning a significant revamp of the core experience.
We're hiring a Staff Product Designer to help set the craft bar for this work. You'll be one of the most senior designers in Global Credit Card, working on both the high-visibility revamp and the day-to-day product work that keeps a fast-moving, multi-country team shipping.
Lead design for Credit Builder and related underserved-credit products across Brazil, Mexico, Colombia and new markets, including the US.
Drive the upcoming revamp of the Credit Builder experience, raising the bar on visual craft, interaction design and motion.
Design global solutions that hold together as one system while adapting to local needs, such as regulatory requirements, cultural context and market-specific constraints.
Push gamification and financial-coaching patterns further, helping customers understand how credit works and how to grow it.
Mentor and level up the more junior designers on the team, through critiques and day-to-day collaboration.
Partner closely with product managers, engineers, business analysts and a dedicated researcher, plus the market design teams in Brazil, Mexico and Colombia and adjacent teams such as Growth, Core and Collections.
Get hands-on with the full range of work, from the most ambitious projects to quick everyday design tasks, and move fast across both.

Staff Product Designer, Credit Builder

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Nubank

More roles at Nubank