Tutorintelligence Engineering Manager, Robotics Hardware at Tutor Intelligence to lead the team running deployed robots. Build software tools for fleet management and run the field support team.
Responsibilities
Tutor is hiring a Robotics Engineering Manager to lead the team that runs our robots after they ship.
Our robots run production in customers' facilities across the country. The fleet is growing much faster than the team that runs it, so the way we run robots today has to change, and this team builds the replacement. The goal is a small team that can run a very large fleet.
The team builds the software that runs the fleet: tools that show what every robot is doing, tools that let an engineer in Watertown diagnose and fix a robot in another state, detectors that catch problems in the field data before the customer notices, and the instrumentation that gets a field failure back to the engineers who design the robot. The people who run the robots today are the first users of all of it.
You also run the field support team. Customers run production in shifts, so the team does too, with people on shift and on call, and shift leads who report to you. The team writes code, works on hardware, and talks to customers directly.