Sales Engineer | AI AppSec

NYC Office · Remotefull timeRemotemidH1B: no

Escape Sales Engineer at Escape acts as the technical bridge between customers, Account Executives, and engineering to enable commercial deals by demonstrating the platform's security solutions. The role involves delivering demos, running POCs, and advising on optimal product use.

Responsibilities

As a Sales Engineer at Escape, you’ll be the technical bridge between customers, Account Executives, and the engineering team enabling commercial deals by highlighting how our platform solves real-world security challenges. You will shape customer success, deliver demos, run POCs, and act as a trusted technical expert.
Partner with Account Executives and Engineering to drive commercial wins in pre-sales engagements
Configure, demo, and guide customers through our platform to ensure a seamless technical experience
Gather customer feedback, educate on best practices, and advise on optimal product use
Identify opportunities for product improvement, sharing critical insights with Product & Engineering teams
Occasionally support on-site visits, workshops, and POCs at customer offices or industry conferences

Qualification

ExperienceTechnical SkillsCustomer FocusProactive Problem-SolvingTeam PlayerStartup EnthusiastConsulting experienceBack-end engineering experienceStartup experience

Required

Experience: 4+ years in a deep tech environment; consulting experience is a plus
Technical Skills: Strong understanding of SaaS/software products; Python required, back-end engineering a plus
Customer Focus: Passion for enabling customer success, with outstanding communication skills