The Operations Data Manager is responsible for the accuracy, integrity, and operational use of data across the organization’s Independent Practice Association (IPA) and group practice sites. This role serves as the central owner of site- and provider-level operational reporting, turning data from the EHR, payers, and internal tracking systems into reliable, actionable information that leadership, site managers, and clinical teams use to drive patient care, quality performance, and operational accountability.

The Operations Data Manager partners closely with site managers, providers, quality, care coordination, revenue cycle, and finance teams to ensure data is complete, standardized, and delivered on time, and to ensure that site workflows (including task completion and documentation standards) are measured consistently across all locations.

Essential Functions:

Own the collection, validation, and reporting of operational, quality, and utilization data for all IPA and group sites.

Ensure data accuracy, completeness, and consistency across the EHR, payer files, and internal tracking systems.

Develop and maintain standardized dashboards, scorecards, and recurring reports for leadership, site managers, and providers.

Monitor operational performance against established standards, including task completion timelines, outreach and documentation compliance, and care gap closure, and identify trends and variances.

Manage payer and IPA data feeds, including eligibility, attribution, roster, claims, and quality files, and reconcile discrepancies.

Support value-based care, quality (e.g., HEDIS), and risk adjustment programs by supplying accurate, timely data and care gap lists.

Maintain data governance, security, and HIPAA-compliant handling of protected health information (PHI).

Serve as the primary resource for data questions, report requests, and data issue resolution across sites.

Data Management & Integrity

Operational Data Manager

Responsibilities

Qualification

Required

Preferred

Company

Akido Labs

More roles at Akido Labs