Join the Square Account Management team and help our merchants grow their business! The Account Management team partners with SMB business owners to help them get the most from Square - offering tailored guidance to help merchants reach their goals.

As an Account Manager on our SMB Food and Beverage (F&B) team, you’ll be at the forefront of helping diverse, dynamic business owners thrive with Square. Reporting to our F&B team lead, your role is all about building meaningful partnerships with clients in the food space—understanding their unique needs, crafting innovative solutions, and championing them within Square.

It is highly preferred that this role sits on the West Coast.

Own, retain, and grow a portfolio of SMB Food & Beverage merchants, helping them thrive through tailored adoption of Square tools

Drive expansion through product adoption, upselling, and value-based recommendations

Act as the voice of your merchants within Square, advocating for their needs with empathy and surfacing insights that shape our products

Balance proactive outreach, retention activities, and growth opportunities through strong organisation and time management

Work with our Sales, Support and Product teams to ensure customers have the best possible experience across all aspects of Square

SMB Account Manager, Food & Beverage

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Block

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