Sr. Server Hardware Systems Engineer (Starlink)

Bastrop, TXfull timeRemote

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senior

$185k–$265k

H1B: no

SpaceX Sr. Server Hardware Systems Engineer (Starlink) at SpaceX owns the health and lifecycle of the Starlink server fleet hardware. This role builds telemetry, alerting, and automation to scale server hardware operations and coordinates repairs with vendors and data center partners.

Responsibilities

Own the end-to-end hardware repair lifecycle for the Starlink server fleet and its components
Triage alerts, isolate failures, and drive removal from production, repair, validation, and return to service
Manage vendor support cases and coordinate on-site work with data center remote hands and field technicians
Build software and automation for hardware telemetry, alerting, diagnostics, production drain and return, and post-repair validation
Define, measure, and report fleet hardware metrics including Mean Time to Respond, Repair, and Recover
Write runbooks, methods of procedure (MOPs), and training material for NOC and field technicians
Validate new server hardware before production including burn-in, firmware, and configuration checks
Use fleet failure trends to drive server design, selection, and qualification

Qualification

Bachelor’s degree in computer scienceExperience with server networking

Required

Bachelor’s degree in computer science, information systems/IT, or an engineering discipline and 5+ years of professional experience in systems administration, site reliability engineering, or DevOps; OR 7+ years of professional experience in systems administration, site reliability engineering, or DevOps in lieu of a degree
3+ years of professional experience troubleshooting and repairing enterprise server hardware in a production environment
3+ years of professional experience administering Linux systems

Preferred

3+ years of experience operating a large server fleet in production data center environments
Hands-on experience diagnosing and replacing server components such as CPUs, DIMMs, NVMe SSDs, NICs, transceivers, power supplies, and system boards
Experience with out-of-band management and baseboard management controllers (e.g., HPE iLO, Dell iDRAC, OpenBMC) using Redfish and IPMI
Proficiency with Linux hardware diagnostics, such as kernel and machine check logs, EDAC, ipmitool, smartctl, nvme-cli, ethtool, etc
Software development experience in Python or Go, including building production tools, services, and automation
Experience building monitoring and alerting with Prometheus, Grafana, and Alertmanager, including writing custom exporters
Experience operating Kubernetes clusters, including node lifecycle tasks such as cordoning, draining, and replacing nodes
Experience with server networking, including NICs, optics, cabling, and link-level troubleshooting

Benefits

Dental
Vision
401(k)
Parental Leave
Life Insurance

Company

SpaceX

View company page

Source: greenhouse

Active within the past hour

Remote-friendly

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Must-Have Skills for This Role

Server hardwareCPUsMemorySSDsNICsOptics

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